Prescriptions

Ordering repeat prescriptions

Prescription requests cannot be made over the phone and must be in writing.

Once you have completed the form below and clicked ‘send’ your form will be sent directly to our prescription email address.

How to make your request

This can be done in several ways:

• Completing the below form.
• Returning the right-side of the prescription to the surgery (post-box provided)
• Asking your nominated Pharmacy to order it on your behalf
• Email to: cwicb.bennfieldprescriptions@nhs.net
• Online via Patient Access (if registered)
• Online via NHS App (if registered)

Please ensure that when making the request you clearly write your name, address and DOB, the medication you require and if you wish this to be sent to your nominated pharmacy.

Non-repeat medications

If you make a request for a non-repeat medication, you may be asked to make an appointment with the Doctor before it can be issued.

If you are due a review

If you are due a medication review, you will be asked to make an appointment with the Doctor before the prescription can be issued.

How long will it take?

Requests for repeat medication take 2 working days to process; please bear this in mind when ordering medication so as not to run out.

Where will my prescription be sent?

Prescriptions are usually sent electronically to your nominated pharmacy; therefore, if you would like to collect it from the surgery yourself, please state this at the time of ordering.

You should not expect to receive a prescription every time you see a Doctor, quite often they are not necessary.

Please follow your Doctor’s advice and take the full course of any medications that they have prescribed to you. If you have any questions or concerns about your medication, you can phone the surgery during the hours of 8.30am and 6pm, or phone 111 (NHS).

Please Note: Some patients do telephone the surgery to see if their prescription is ready. Your repeat prescription should be ready for collection 2 working days after we receive it, so please do not ring to check on it’s progress unless you do have an urgent query. Thank you for your co-operation with this.