Appointments
Who do I see?
Routine appointments
Online Consultation Requests
The Online Consultation tool is available from 8am to 6:30pm Monday to Friday. Online consultation requests are for non-urgent matters only. Your non-urgent request will be read and reviewed within core hours and will be actioned within an appropriate time frame.
If you believe your symptoms are life threatening, please phone 999.
Completed online consultation requests are sent directly to a doctor and are read by a doctor the same day. The doctor will determine the urgency of the problem based on the information given. Depending on the circumstances, we will then contact you to either ask for further information, arrange an appointment for an in-person or telephone assessment, or resolve your enquiry directly.
Cancelling your appointment
We are always trying to make the best use of our available appointments and are grateful if you cancel appointments you are going to be unable to attend.
Given sufficient notice we can then give your appointment away to another patient.
If you receive a text message reminder about your appointment, you can now text back to let us know if you no longer need it.
Cancel your appointmentRugby Health Enhanced Access appointments (Evenings and weekends)
Rugby Health Limited is a Primary Care Network representing 12 GP Practices in Rugby, who are getting ready to deliver additional services, beyond the 8am-6pm appointments offered by GP Practices currently.
From 01 October 2022, Rugby Health Limited started scheduling additional clinics so that non-urgent check-ups and health-care demands such as smear tests, wound-care, contraceptive care, routine reviews/care for conditions such as diabetes, asthma, epilepsy, review of medication and many other options can be addressed.
These appointments are held at one of the out-of-hours clinics either at Rugby Health and Wellbeing Centre, Drover Close, Rugby or Brookside Surgery, Stretton on Dunsmore.
The appointments are available Monday to Friday 6.30pm-8pm and Saturdays only 9am-5pm.
Appointments can be booked up to 2 weeks in advance. Same day appointments may be available, but cannot be guaranteed.
Home Visits
If you are too ill to come to the surgery, or are house-bound, please phone the surgery before 10.30am to request a home-visit.
You may be asked for some details so that we can determine the urgency of the visit.
Before the Doctor visits, please ensure that your home is easily identifiable from the road and is safe (e.g. dogs shut away; dogs often misinterpret examinations on their owner as an attack and therefore must be shut away in another room). If the Doctor does not deem it safe, the visit will be cancelled until such a time that it is safe.
Who do I see?
